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World Hyundai5August 25, 2009

Glenview Hyundai shopper is now happy at World Hyundai

by Armando R Triana (Glenview, IL) on August 25, 2009
Salesperson:

Dennis conducted the trial drive and the explanations professionally.  He presented the offer I made as I requested.  He did his job as expected and in the crisis which followed the initial deal, he insured that managers intervened to persuade me when I became upset and was leaving.

The issue during the negotiation was that changes took place which made me reconsider the desirability of the deal.  First, I was asked for a down on the financing.  I have the money but my credit union did not require this and it had not been brought up when I agreed to dealer financing as a convenience to me at the same rate as the credit union.  At that time I began to think about the extended warranty and realized I had a misunderstanding of what it gave me in reality and felt very uncomfortable with the agreement reached.  It was all clarified and resolved at the end.

Our reply

Armando,

Thank you for your patience and your understanding.  We appreciate you coming all the way from Glenview.  You bought a great low mile 2007 Sonata that's for sure. Enjoy!


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World Hyundai Matteson

5337 Miller Circle Drive
Matteson, IL 60443
(708) 983-6500

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World Hyundai Matteson 5337 Miller Circle Drive Matteson, IL 60443 (708) 983-6500
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