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World Hyundai1December 5, 2009

Very annoyed

by Penio R. Roussinov (Glenview, IL) on December 5, 2009

I am very disappointed from your service, I received more than 50 calls from your dealer for one week, stating that I am approved for a vehicle on my choice. Your salesperson repeated probably 100 times over the phone that I was approved for financing, not only the sales person, but all the staff from World Hyundai. When we went to the dealer the story  was totally different, first they told us that that my pay stubs would not be approved by the financing institution, second my credit score was not good enough for the financing.I am asking you why do you have to lie to me over the phone, why you did not tell me the truth when I gave you all the information over the phone. I had to drive 60 miles to and from your dealer to find out the real story. You are trying to sell me a car that I have no interest in for a price that's to high. I would not recommend your dealer to anyone. Your are trying to make money by lying to people and promising them everything without  even thinking about the consequences. Your business is not going to last  for a long.

Our reply


It is unfortunate that we had such a communication gap our end, telling you that you were approved. While you are in fact approved it was not for the expensive vehicle you were hoping to purchase. We sincerely apologize for the inconvenience.

The finance dept.

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World Hyundai Matteson

5337 Miller Circle Drive
Matteson, IL 60443
(708) 983-6500

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Average rating for
World Hyundai:
4.84 out of 5 stars.

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World Hyundai Matteson 5337 Miller Circle Drive Matteson, IL 60443 (708) 983-6500
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